*This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Essential Functions: Directs the management and planning of all assigned home athletic contests for varsity sports and over 100 events. Manages full-time and temporary event and facility operations staff. Hires and organizes employees necessary to prepare facilities for the constant fluctuation of events. Develops visiting team guides for all assigned sports. Coordinates all practice and game day management aspects associated with all assigned intercollegiate athletic events. Supervises all assigned sport budgets and concession operations. Coordinates facility maintenance with University Turf and Maintenance departments to ensure safe and competitive conditions. Reports any potential ACC and NCAA rules violations to the Associate AD, Athletic Event and Facility Operations and Director of Athletics. Produces new editions of department publications. Serves in the secondary support role for preparations and game management of all home football games Primary gameday manager for men’s basketball games including oversight and execution of postseason events. Primary liaison to third-party venue management partner (Legends Global) specifically in regard to the operation and management of LJVM Coliseum Primary event manager for Men’s & Women’s Golf and Track & Field events Assists with monitoring athletic facility usage via EMS Scheduling Software. Assists in the execution of all athletic department guest service initiatives. Participates in the development and execution of all athletic department emergency policies and procedures Tracks and monitors assigned budgets. Supervises all assigned sports concession operations and budgets. Involved in decision-making as it relates to crowd control, game management, and facility usage. Secondary contact with University departments, other ACC institution’s athletic departments, vendors, security, general public, and administrators. Research and analyze potential revenue generation and feasibility of hosting various community events in the athletic department’s facilities. Foster collaboration with campus partners. Serve on campus, community, ACC and NCAA Committees as requested. Coordinates use of assigned athletic facilities by non-Wake Forest Athletics entities. Performs other related duties as assigned.

Required Education, Knowledge, Skills, Abilities:Education, Experience, and Training: Bachelor’s degree plus 3-5 years of related experience, or an equivalent combination of education and experience.

Knowledge, Skills, Abilities: General knowledge of all ACC and NCAA competition guidelines related to game management. Exceptional interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to communicate with various constituents, general public, student, coaches, and administrators. Ability to hire, train, and terminate full-time staff, interns, game day staff, volunteers, and student assistants. Ability to manage budgets. Ability to handle safety, facility, security, and game management issues. Ability to make administrative/procedural decisions and judgments. Strong work ethic. Excellent organizational skills. Customer service oriented. Computer skills in Microsoft Office. Ability to research and resolve game management issues and conflicts, problems and questions. Ability to coordinate and organize a workforce of up to 25 people. Ability to work evenings and weekends. Ability to meet the requirements of the University’s automobile insurance policy.

Supervisory Responsibility: Assists with providing instruction, direction, and problem-solving assistance to event and facility operations staff. Supervises all interns, game day staff, volunteers, and student assistants.

Preferred Education, Knowledge, Skills, Abilities: Master’s degree preferred. Sports Management degree or coursework preferred. Previous experience working within an intercollegiate athletic program in the event management area preferred. Previous oversight of full-time staff.

Accountabilities: Responsible for own work

Physical Requirements: Medium work: exerting up to 50 pounds of force occasionally and/or 20 pounds frequently, and/or 10 pounds of force constantly to move objects. Subject to inside and outside environmental conditions; subject to extreme heat and cold; subject to hazards and atmospheric conditions; subject to oils; exposed to infectious diseases.

All qualified candidates must submit a cover letter, resume, and 3 professional references in order to be considered for the position.

About Wake Forest University

Founded in 1834, Wake Forest University is a private university located in Winston-Salem, N.C., with over 8,000 students from 48 states and 46 countries. We are a vibrant and diverse academic community where our students study in one or more of the 42 majors and program we offer within our six colleges and schools.In September 2017, U.S. News ranked Wake Forest #27 in the country in their “Best Colleges” listings. From the same report, we were also ranked #12 in “Strong Commitment to Undergraduate Teaching” and #23 in “Best Value”.

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