The Security Officer is responsible for ensuring the safety and security of the premises, personnel, visitors, and assets at the facility site. The role requires close monitoring of operations, supervision of security guards, adherence to SOPs, and coordination with internal teams and external agencies during emergencies or contingencies.
Job Description
2. Key Responsibilities
A. Security Operations
Monitor site security activities and ensure round-the-clock surveillance.
Conduct routine inspections of gates, floors, parking zones, basements, and periphery areas.
Ensure smooth functioning of Access Control Systems (ACS), CCTV, boom barriers, and fire safety systems.
Authorize and verify entry/exit of employees, contractors, visitors, and materials.
Ensure proper maintenance of visitor logs, material gate passes, incident reports, and patrolling registers.
B. Team Supervision & Deployment
Supervise security guards, including deployment, duty roster preparation, and discipline.
Conduct daily briefing, training, and ensure compliance with SOPs and safety protocols.
Monitor guard performance and report deviations, absenteeism, or behaviour issues.
C. Emergency Preparedness & Response
Respond promptly to emergencies such as fire, medical incidents, security breaches, and alarms.
Ensure readiness of ERT (Emergency Response Team) and conduct periodic mock drills.
Coordinate with Fire Officer, Engineering Team, and external agencies (police, fire brigade, ambulance) as required.
D. Surveillance & Incident Management
Monitor CCTV cameras and security control room activities.
Report suspicious activities, unauthorized entries, or potential risks.
Conduct investigation of incidents and prepare detailed incident/accident reports.
Escalate critical issues to management as per escalation matrix.
E. Asset Protection
Ensure protection of company assets, critical equipment, and restricted areas.
Support in monitoring movement of high-value items, contractors, and vendors.
Ensure proper locking/unlocking of facility areas as per schedule.
F. Documentation & Reporting
Maintain records including attendance, patrolling sheets, shift reports, incident logs, and visitor records.
Submit daily security reports to Security Manager and Building Management Team.
Ensure compliance with company policies and statutory norms.
3. Required Skills & Qualifications
Essential
Minimum 3â“7 years of experience in Security Operations at a Facility Management / Corporate / Commercial site.
Strong understanding of Access Control, CCTV operations, fire safety basics, and emergency management.
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Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.