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We are seeking an Associate Client Services Manager to support daily client operations. This client-facing role involves responding to client needs and collaborating with internal teams to coordinate projects, services, and communications.
Responsibilities
Support the client management team with day-to-day relationship management and project coordination
Maintain client documentation, including reports, timelines, and service updates
Assist with client requests, scheduling, and logistics
Gather client feedback and communicate issues or opportunities to management
Perform additional duties as assigned
Qualifications
Minimum of 2 years of customer service experience
Strong verbal and written communication skills
Active listening skills and a patient, professional demeanor
Strong organizational skills and attention to detail; project management experience preferred
Ability to manage multiple priorities in a fast-paced environment
Comfort with basic software tools
What We Offer
Competitive compensation and benefits
Ongoing training, professional growth, and a supportive team environment
Opportunity for a company vehicle
How to Apply
Please submit your resume and a brief cover letter to sandra@clickhmo.com with the subject line “Associate Client Services Manager Application – IREM – [Your Name]”.
Home Maintenance Organization (HMO) provides comprehensive residential property management services, delivering reliable support for routine maintenance, repairs, and long-term care—24 hours a day, seven days a week.
With more than 50 years of industry experience, our team maintains homes to the highest standards. We manage all aspects of our clients’ properties, inside and out, with professionalism, precision, and proven expertise.
