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The Manager of Airport Training Compliance Services is responsible for the development and management of high-quality, video-based and digital training content for AAAE’s learning platforms. This role applies working knowledge of airport operations and aviation regulations to translate regulatory and operational requirements into accurate, engaging instructional content, in collaboration with subject matter experts, production staff, and customers.
Serving as a content lead and project manager, this position oversees the end-to-end lifecycle of assigned training projects from concept and script development through production, delivery, and post-implementation updates ensuring consistency, quality, and alignment with AAAE standards.
Primary duties and responsibilities:
Lead the development of airport-focused training content across AAAE digital learning platforms
Monitor FAA and TSA regulatory updates and collaborate with subject matter experts to ensure training content reflects current requirements
Serve as content lead and project manager for customized CBT programs, coordinating timelines, resources, and deliverables
Partner with customers and SMEs to ensure technical accuracy and instructional clarity
Oversee content development through production, deployment, and post-installation support
Edit, maintain, and update both standardized and customized training scripts and templates
Coordinate with production and IT teams to support course delivery and system implementation
Contribute to continuous improvement of training templates, workflows, and production standards
Provide functional guidance to production staff or contractors assigned to projects, as needed
Perform other related duties and assignments as required to support AAAE’s learning platforms
Education, prior work experience, and specialized skills and knowledge:
Bachelor’s degree or equivalent combination of education and relevant experience
2-4 years of relevant work experience
Working knowledge of airport operations and FAA/TSA regulatory environments
Experience managing digital content, video production, or computer-based training projects
Strong project management, organizational, and customer service skills
Ability to manage multiple projects simultaneously with attention to detail and deadlines
Typical physical demands/work environment:
To successfully perform the essential functions of this job, with or without reasonable accommodation, an employee is occasionally required to stand; walk; sit; use hands to grasp objects; reach with hands/arms; balance, stoop, kneel, or crouch; speak or listen; lift and/or carry up to 25 pounds; use close, distance, color, peripheral, depth perception, and focused vision. While performing the duties of this job, the employee is not exposed to weather conditions and the noise level is moderate.
The American Association of Airport Executives, a not-for-profit organization, is the largest professional organization for airport executives in the world, representing thousands of airport management personnel at public-use airports. AAAE’s primary goal is to assist airport executives in fulfilling their responsibilities to the airports and communities they serve.
AAAE was founded in 1928. Since that time, AAAE has been successful at gathering airport management professionals throughout the country to a central area to discuss current aviation issues. This includes lobbying Congress for funds that would improve funding issues for airport improvement projects on behalf of airport management, creating perpetual relationships with federal agencies affecting the airport management community, and bridging gaps between federal agencies and airport management professions.
Since 1954, AAAE has been training and certifying airport management professionals with proficiency evaluations similar to other professional organizations. The Accredited Airport Executive (A.A.E.) and Certified Member (C.M.) credentials are highly sought out by airport management executives throughout the wor...ld and are used as benchmarks to promote and appoint senior airport management professionals throughout North America and the Caribbean. AAAE trains thousands of airport employees each year through international, national, regional and on-site workshops and conferences. The Association also provides training through an in-house satellite-based training network, Digicast, which is a unique training service because it brings training directly to employee desktops. AAAE is the only provider of such satellite-based training for airports in the world.
Additionally, AAAE has a reputation for adapting and responding to airport issues. The Association proactively creates learning environments that increase the retention of information among its attendees. AAAE also fosters a rich networking environment for its attendees that is designed to increase the sharing of information between airport professionals, regardless of airport hub size or level of airport activity.